Understanding your credit report is essential for maintaining a healthy financial profile in Canada. It allows you to assess your creditworthiness and monitor potential inaccuracies or identity theft.

However, many Canadians are unsure of how to obtain their credit report and what it actually contains.

If you’re looking to learn more about how to get a free credit report, keep reading to discover how easy it can be.

What is a credit report and how does it work?

A man looking for his free credit report.

A credit report is a detailed document that provides an overview of your credit history.

Credit agencies compile these reports based on information provided by lenders, credit card companies, and other financial institutions.

Your credit report includes data about your borrowing and payment behavior, which lenders use to determine your creditworthiness when you apply for loans, mortgages, or credit cards.

Each time you apply for credit, whether for a loan, mortgage, or credit card, the lender will request a copy of your credit report to evaluate your financial history.

The better your credit history, the more likely you are to qualify for favorable interest rates and loan terms.

What information appears on the credit report?

A credit report provides several types of information about your financial behavior and personal details. Below is a breakdown of what’s included:

Personal information

Your credit report contains your full name, address, Social Insurance Number (SIN), and date of birth.

This section ensures that the report belongs to you and not someone with a similar name or identity.

It may also include details about your employment history, although these details are usually less comprehensive than the financial data in the report.

Credit accounts

This section lists all of your credit accounts, including credit cards, personal loans, mortgages, and lines of credit.

It provides details about each account, such as the opening date, credit limit or loan amount, balance, and your payment history.

Lenders can see if you’ve made your payments on time or have been late, which is a key factor in determining your credit score.

Inquiry information

Whenever a financial institution or lender checks your credit report, a “hard inquiry” is created.

Your credit report will include a record of these inquiries, which can impact your credit score.

It’s important to note that a high number of inquiries in a short period may negatively affect your credit score, as it can indicate that you are seeking too much credit at once.

Collections and public records information

If you have accounts that have gone to collections due to unpaid debts, this information will also appear on your credit report.

Additionally, public records such as bankruptcies, consumer proposals, or judgments against you will be included.

These factors can negatively impact your credit score and remain on the report for several years.

Which companies provide the credit report?

In Canada, there are two main credit agencies that compile and provide credit reports: TransUnion and Equifax.

These companies collect information from various financial institutions and other sources to create your credit report.

Both TransUnion and Equifax allow you to access your credit report, and you are entitled to a free credit report from each of these agencies every 12 months.

Although the information contained in reports from both agencies is similar, there may be slight differences in how they present the data or collect information.

How to get my free credit report?

Obtaining your credit report is a simple process, and there are several ways to do it.

Online

Both TransUnion and Equifax offer the option to access your credit report online, making this the fastest and most convenient way to review your credit history.

  • TransUnion: To access your report online through TransUnion, visit their website and follow the steps to verify your identity. TransUnion offers instant access to your credit report and regularly updates it to reflect any recent activity on your accounts.
  • Equifax: Similarly, you can access your Equifax report by visiting their website and requesting your report. Equifax provides an easy-to-use interface where you can check your report in real time, making it easier to quickly identify any potential issues.

By Mail

If you prefer not to access your credit report online, you can request a copy by mail. To do so, you will need to fill out a form and provide copies of two identification documents (e.g., driver’s license or utility bill) for verification.

  • TransUnion: Download the form from the TransUnion website, complete it, and mail it along with the required identification documents to the provided address.
  • Equifax: Visit the Equifax website to download the mail request form. Once completed, mail it along with copies of your identification documents to the address indicated on the form. You should receive your credit report by mail within 10 business days.

In person

Both TransUnion and Equifax offer the option to request a credit report in person at their physical locations. This method is less common but useful if you prefer to handle sensitive information directly.

  • TransUnion: You can visit one of TransUnion’s regional offices to request your credit report in person. Be sure to bring valid identification, such as a government-issued ID, for verification.
  • Equifax: Equifax also provides the option to visit one of their offices. You will need to present two identification documents to confirm your identity before receiving your credit report on-site.


Have you learned how to get a free credit report? Take advantage of our tips to make improvements to your financial life.

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